Who We Are

We’re a family run business based in Essex, and we treat our customers like extended family. ILL IT Solutions offers a number of services, including affordable computer and PC repairs, laptop screen repair, computer virus repair and much more all of which come with honest, no nonsense advice!

Where We Are

We are based in Chadwell Heath, Romford with great transport links and FREE parking available to our customers!

What We Do

We provide affordable and expert computer repairs, PC repair and laptop repair in Essex, as well as laptop screen repair and additional IT services and support. We also provide high-quality products and the best computer accessories for home users and small businesses alike.

Why Choose Us for your

Affordable Computer Repairs

Choose ILL IT Solutions for your affordable computer, PC and laptop repairs in Romford, Essex!

Friendly, personal service

At ILL IT Solutions we know how scary and daunting the process of repairing computer problems can be with all the buzz words and jargon that you may not understand. You will be pleased to…

Fast turnaround on computer, PC & laptop repair

At ILL IT Solutions we understand that PCs and laptops are now a huge part of our customer’s daily lives and to be without them can cause great inconvenience. We do our…

Competitive prices

At ILL IT Solutions we keep our prices down as low as they can go and give our customers free, down to earth, and understandable consumer advice…

Our Services

Getting you up and running again as soon as possible!

VIRUS REMOVAL

Is your system acting up? Getting pop-ups or getting redirected to different websites? You could be infected by a virus, trojan, malware or any other unwanted program…

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NETWORK SETUP & TROUBLESHOOTING

Are you having issues setting up your new Internet or WiFi connection or simply need help sharing files between computers in different parts of the house or office?

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HARDWARE SUPPLY & INSTALLATION

We supply a wide range of hardware to suit your needs, from hard drives to RAM and everything in between…

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DATA BACKUPS

What would you do if you lost your precious photos, music or important work documents? Call us! We offer a backup facility to ensure you have a copy of these even if your…

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DATA RECOVERY

Have you ever deleted the wrong file by mistake? Worried you may never see it again? We might be able to retrieve this important document, photo or music track for you!

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OPERATING SYSTEM REPAIR

Does your system fail to start? No power? No display? We diagnose and repair these issues for you quickly, getting your computer or laptop back up and running the way it should.

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LAPTOP SCREEN REPLACEMENTS

Have you broken your laptop screen? We will replace it and get everything back up and working for you in no time.

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KEYBOARD REPLACEMENTS

Laptop keyboards can get damaged very easily, especially if you place a lot of pressure on the keys while you type.

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SOFTWARE & HARDWARE UPGRADES

Are you running the latest software? Let’s help you save money by upgrading your system before you purchase a new laptop or PC. If your computer doesn’t have…

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Cloud Services

Why not take a look at our cloud services too?

Based in Romford in Essex, ILL IT Solutions offers several cloud services from web hosting, hosted Microsoft Exchange emails, Acronis offsite backup, SharePoint and even Microsoft Office 365 subscriptions. This allows our users to keep up to date with the latest software and provides big company features, no matter what their size. Our cloud services provide peace of mind as we take care of all the hardware and maintenance for you.

HAPPY CUSTOMERS

LAPTOP REPAIRED

COMPUTER REPAIRED

OS INSTALLED

What Our Customers Say?

Why our customers love us and what they say about us!

I set up my own business one year ago and wanted to promote the business through a website. A friend suggested I contacted ILL IT solutions. I found them very friendly and knowledgeable. I was very pleased with the design of the website which has really helped to generate new business for me. I have also found ILL IT Solutions to be very efficient and reasonably priced when I have had problems with my PC. I would have no hesitation in recommending this company to anyone looking for website design or PC repairs.

Steve Hunter
Excellent and friendly service, was very satisfied with the quick professional response. I’m not the best with computers and things were sorted for me without me getting confused! Would definitely recommended this company

Kelly Prince
It is always a nice surprise to come across a company that is both polite and professional with the knowledge you need. ILL IT Solutions is all of these with an excellent manner towards your company and its needs. Talk Photography will not hesitate in using ILL IT Solutions for all our website & IT needs. If you are looking for a company that not only develops your website but maintains it as well, ILL IT Solutions is for you.

Chris
Thank you for your quick response to the problems that I have been having with my computers, it is a nice change for someone to call back so quickly and will certainly recommend you to friends and family. Thank you once again.

Robert Sibley
I am not a tech person, so when my computer crashed from faulty software and viruses I needed a quick response as I need my computer to run my business. I had never used this company before but I can HIGHLY recommend using them…. It was excellent friendly service, they were completely honest about costs involved upfront, had excellent knowledge and a very quick turnaround on fixing my computer. The service went above and beyond what I have had with other IT companies. I would highly recommend Lee and his team and from now on I will only ever use them for all my personal and business computer needs. A very happy and satisfied customer 😀

Melanie Eadon