Frequently Asked Questions — Computer & Laptop Repairs in Romford & Essex

we provide professional computer repair services, laptop repairs, phone and tablet repairs in Chadwell Heath, RM6 and surrounding areas. Whether it’s a hardware fault, software issue or upgrade, contact us today for fast local support.

Although we carry out laptop screen replacements. Many screen repairs can be completed the same day. Call or message us now to check availability. we do not carry out phone screen repairs at this time.

We repair laptops, desktop PCs, and some tablets from all major brands including Apple, HP, Dell, Lenovo and Acer. Visit our services page to see the full range or get in touch.

At ILL IT Solutions our aim for repairing most faults within 2-3 days, If we are required to order parts then most parts we can normally get on next-day delivery (subject to availability &Delivery cut-off times) We realise how difficult being without your computer as it most of your everyday life and we will always try to get it back to you as quickly as possible. keeping you updated along the way by text message or telephone call.

Absolutely, we can repair if your laptop screen is Damaged/cracked most of the time it’s much cheaper than buying a new laptop. Contact Us today for a quote, if we have your laptop screen in stock this is a repair that subject to availability and can be done on the same day!

In our store we accept All Major credit and Debit cards, On our online store, we accept All Major credit and Debit cards along with Paypal. if ou would have another payment method you may wish to use please contact us and we will look into this for you.

if purchasing with us online we will give you the option for a tracked delivery service if this is selected we will pass on tracking details to you so you can track your delivery when it is on its way to you.

At ILL IT Solutions our aim for repairing most faults within 2-3 days, If we are required to order parts then most parts we can normally get on next-day delivery (subject to availability & Delivery cut-off times) We realise how difficult being without your computer as it most of your everyday life and we will always try to get it back to you as quickly as possible. keeping you updated along the way by text message or telephone call. We always aim for the fastest turnaround possible.

Yes — many common repairs such as screen replacements, battery changes and software fixes can often be completed the same day. Contact us early to secure a same-day slot.

Absolutely — we always diagnose the issue first and provide a quote before carrying out any repairs. You can contact us here to get started.

if purchasing with us online we will give you the option for a tracked delivery service if this is selected we will pass on tracking details to you so you can track your delivery when it is on its way to you.

Repair costs vary depending on the issue. We provide a clear quote after diagnostics so you know exactly what to expect. Visit our services page or request a quote.

In many cases diagnostics are free. For more complex issues, we will always inform you in advance. Get in touch for more details.

We accept cash, card payments and other standard methods. If unsure, contact us before visiting.

Yes — all repair services include a warranty covering parts and labour, giving you complete peace of mind.

We have decades of experience repairing devices and have successfully repaired thousands of computers, laptops and phones. Learn more about us or get in touch today.

We handle all devices with care and respect your privacy. However, we always recommend backing up your data. If unsure, ask us for advice

Yes — we provide data recovery services depending on the condition of your device. Contact us to discuss your situation.

We are based in Chadwell Heath (RM6) and serve customers across Ilford and surrounding areas. Visit our contact page for directions.

Yes — we may be able to offer collection and delivery depending on your location. Get in touch to arrange this.

No appointment is required, but you can if you wish book one using our booking page to reduce waiting time and ensure quick service. if you need to.