Local IT Specialists in Chadwell Heath & Romford
PC, Laptop & IT Support Services You Can Rely On
Fast, friendly and jargon-free support for home users and local businesses. From slow computers and laptop repairs to data recovery, Microsoft 365, setup, upgrades and network troubleshooting — ILL IT Solutions is here to help get your tech back up and running.
Need Tech Support?
Pop into our Chadwell Heath shop, call us, or book an appointment online.
✓ Family-run local business
✓ Clear advice before work starts
✓ Home users & business support
✓ No jargon, just honest help
How can we help?
Choose the service you need below. Not sure what the problem is? Give us a call and we’ll point you in the right direction.
Your local IT specialists
Expert repairs done fast, with friendly support.
ILL IT Solutions provides practical computer repair and IT support services for homes and local businesses across Chadwell Heath, Romford and nearby areas. Whether your computer is running slowly, refusing to start, showing errors, or you simply need help setting up new equipment, we’ll explain the options clearly and help you choose the right solution.
We support PC and laptop repairs, upgrades, virus and malware removal, data recovery, backup, networking, Microsoft 365 and general IT troubleshooting.
Why people choose ILL IT Solutions
Family-run & welcoming
Friendly local help from people who understand how important your computer is.
Friendly local help from people who understand how important your computer is.
Fast turnaround support
We aim to get you back up and running with as little disruption as possible.
We aim to get you back up and running with as little disruption as possible.
Real people, real advice
Clear, no-jargon explanations so you know what is happening and why.
Clear, no-jargon explanations so you know what is happening and why.
Our IT Services
Browse our main repair and support services. Each service is designed to be clear, practical and focused on getting the problem resolved properly.
PC & Laptop Repairs
Diagnostics, slow computers, startup faults, screen issues, operating system errors and hardware faults.
- Fault diagnosis
- Hardware replacement
- Performance improvements
Virus & Spyware Removal
Help removing malware, pop-ups, unwanted programs and suspicious behaviour from your computer.
- Malware clean-up
- Security checks
- Advice to help prevent repeat issues
Hardware & Software Installation
Installation, setup and configuration support for upgrades, replacement parts and essential software.
- SSD and RAM upgrades
- Software setup
- Driver and configuration help
Network Setup & Troubleshooting
Support with connection problems, printers, Wi-Fi issues and small office network troubleshooting.
- Connection checks
- Printer and sharing issues
- Small business support
PC & Laptop Setups
Need help getting started? We can set up accounts, email, software, printers and useful settings.
- New computer setup
- Email and software setup
- Printer configuration
Microsoft 365
Microsoft 365 setup, migration, business subscriptions, email support and productivity tools.
- Business subscriptions
- Email and account setup
- Support and advice
Data Backup & Recovery
Support with lost files, damaged drives, backup planning and recovery options.
- Data recovery help
- Backup advice
- Important file protection
Data Transfer
Moving from one computer to another? We can help transfer your documents, photos and settings where possible.
- Old to new computer transfer
- Documents and photos
- Clear advice before transfer
Secure Data Erasure
Need data removed before disposing of or passing on a computer? We can help erase data securely.
- Secure wiping options
- Clear disposal advice
- Home and business support
Computer repair and IT support near you
Based in Chadwell Heath, Romford, we help customers from nearby areas including Ilford, Goodmayes, Dagenham, Rush Green, Marks Gate, Collier Row and Gidea Park.
Bring your PC or laptop to our shop, call us for advice, or book an appointment online.
Speak to a local technician
No jargon. No pressure. Just helpful advice.
Call 0208 599 7771 Contact UsSimple, clear support from start to finish
We keep things straightforward so you know what is happening at each stage.
1
Tell us the issue
Call, contact us online, book an appointment or visit our shop.
2
We diagnose
We check the problem and explain the likely cause clearly.
3
You approve
You’ll be advised before repair work goes ahead.
4
Back up and running
We complete the repair or support work and keep things clear.
Trusted by local customers
Customers choose ILL IT Solutions for friendly advice, fair pricing and reliable repair support.
Frequently asked questions
Do you repair both PCs and laptops?
Yes. We repair and support desktop PCs and laptops, including hardware issues, software faults, slow performance, upgrades and general troubleshooting.
Where are you based?
ILL IT Solutions is based at 1 Tolworth Parade, East Road, Chadwell Heath, Romford RM6 6YU.
Can you help if my computer is running slowly?
Yes. Slow performance can be caused by software issues, hardware limitations, storage problems, malware or failing components. We can diagnose the cause and advise on the best fix.
Do you help local businesses?
Yes. We support home users and local businesses with repairs, Microsoft 365, data backup, networking, setup and general IT troubleshooting.
Can I book an appointment online?
Yes. You can book online using the appointment button, call us on 0208 599 7771, or visit the shop.
Looking for technical support?
Call us, book an appointment, or visit our Chadwell Heath store. We’re always happy to help with clear advice and practical solutions.
ILL IT Solutions
1 Tolworth Parade, East Road
Chadwell Heath, Romford RM6 6YU
Email: admin@illit.co.uk
Tel: 0208 599 7771
Find Us
Get directions to our Chadwell Heath store.
Get Directions Book Appointment Call 0208 599 7771