Local IT Support in Chadwell Heath & Romford
Computer & IT Support Services in Essex
Straightforward help for home users and local businesses. Whether you need a computer repaired, malware removed, files recovered, a new PC set up or help with Microsoft 365 and networking, we’ll explain the options clearly and help get your technology working properly again.
Call 0208 599 7771 Book AppointmentNot sure which service you need?
Tell us what your computer is doing.
You do not need to know the technical name for the problem. Call us, visit the shop or book an appointment and we’ll help point you in the right direction.
- Clear advice before work starts
- Home and small-business support
- Repairs from our Chadwell Heath shop
- Friendly explanations without unnecessary jargon
Most Requested
How Can We Help?
Choose one of our most popular services below, or scroll down to see everything we offer. If you are unsure, simply describe the problem to us and we’ll help you decide where to start.
Repairs
PC & Laptop Repairs
Fault diagnosis, slow computers, startup problems, hardware faults, Windows issues and upgrades.
Security
Virus & Malware Removal
Help with malware, pop-ups, unwanted programs and suspicious computer behaviour.
Data Backup & Recovery
Help with lost files, failing storage devices, backup planning and recovery options.
Business
Microsoft 365
Business subscriptions, email setup, migration, account configuration and support.
Local, Practical Support
Computer Help Without the Hassle
Technology problems are frustrating enough without confusing explanations. At ILL IT Solutions, we focus on finding the problem, explaining the options in plain English and helping you choose the most sensible way forward.
We support customers with everyday computer problems as well as upgrades, setup, data services, networking and Microsoft 365. You can bring your device to our Chadwell Heath shop, call us for advice or book an appointment online.
Why choose ILL IT Solutions?
Local support you can understand
What We Do
Our IT Services
Choose a service below to find out more. Each page explains the type of problems we can help with and what you can expect from us.
Repairs
PC & Laptop Repairs
Help with slow computers, startup faults, hardware problems, Windows errors and general repair work.
- Fault diagnosis
- Hardware repairs and replacement
- Performance improvements
Security
Virus & Malware Removal
Help removing malicious or unwanted software and checking your computer after suspicious activity.
Upgrades
Hardware & Software Installation
Installation and configuration of replacement parts, upgrades, software and peripherals.
Connectivity
Network Setup & Troubleshooting
Support with Wi-Fi, routers, connectivity, printers and small-office network problems.
- Connection troubleshooting
- Printer and sharing issues
- Home and small-business networks
Setup
PC & Laptop Setup
Get a new computer ready to use with the accounts, software, email, printers and settings you need.
- New computer setup
- Email and account configuration
- Printer and peripheral setup
Business
Microsoft 365
Setup and support for Microsoft 365 subscriptions, email, accounts and productivity services.
- Business subscriptions
- Email and account setup
- Migration and ongoing support
Data Backup & Recovery
Help protecting important files and exploring recovery options when data is lost or storage fails.
Migration
Data Transfer
Moving to another computer? We can help transfer documents, photos and other important files where possible.
- Old-to-new computer transfer
- Documents and photos
- Clear advice before transfer
Privacy
Secure Data Erasure
Securely remove data before a computer or storage device is sold, recycled, reused or passed on.
- Secure wiping options
- Device disposal advice
- Home and business support
Local Support
Computer Repair & IT Support Near You
Our shop is in Chadwell Heath, Romford, and we regularly help customers from nearby areas including Ilford, Goodmayes, Dagenham, Rush Green, Marks Gate, Collier Row and Gidea Park.
Bring your PC or laptop into the shop, call us to discuss the problem, or book an appointment online.
Not sure where to start?
Speak to Us
Describe the problem in your own words and we’ll help you decide what to do next.
Call 0208 599 7771 Contact UsWhat to Expect
Simple, Clear Support From Start to Finish
We keep the process straightforward so you know what is happening and what the next step is.
Tell Us the Problem
Call us, contact us online, book an appointment or bring the device into the shop.
We Check the Issue
We assess the problem and explain what we find in straightforward terms.
You Decide
We explain the available options so you can decide how you want to proceed.
Back Up & Running
We complete the agreed work and let you know when your device or service is ready.
Useful Information
Frequently Asked Questions
ILL IT Solutions is based at 1 Tolworth Parade, East Road, Chadwell Heath, Romford RM6 6YU.
Yes. We support home users and local businesses with computer repairs, Microsoft 365, data backup, networking, setup and general IT troubleshooting.
No. Just tell us what the computer or device is doing, what has changed, or what you are trying to achieve. We can help identify which service is most appropriate.
Yes. You can book an appointment online, call us on 0208 599 7771, or visit the shop.
Need a Hand?
Get Your Tech Working Properly Again
Call us, book an appointment or visit our Chadwell Heath shop. Whether you know exactly what service you need or simply know that something is not working, we are happy to help.
ILL IT Solutions
1 Tolworth Parade, East Road
Chadwell Heath, Romford RM6 6YU
Email: admin@illit.co.uk
Tel: 0208 599 7771
Visit or Contact Us
ILL IT Solutions, Chadwell Heath
Choose the option that works best for you.
Get Directions Book Appointment Call 0208 599 7771