IT solutions provider in Romford and surrounding areas.

Local IT Support in Chadwell Heath & Romford

Computer & IT Support Services in Essex

Straightforward help for home users and local businesses. Whether you need a computer repaired, malware removed, files recovered, a new PC set up or help with Microsoft 365 and networking, we’ll explain the options clearly and help get your technology working properly again.

Call 0208 599 7771 Book Appointment

Not sure which service you need?

Tell us what your computer is doing.

You do not need to know the technical name for the problem. Call us, visit the shop or book an appointment and we’ll help point you in the right direction.

  • Clear advice before work starts
  • Home and small-business support
  • Repairs from our Chadwell Heath shop
  • Friendly explanations without unnecessary jargon
Get Directions

Local, Practical Support

Computer Help Without the Hassle

Technology problems are frustrating enough without confusing explanations. At ILL IT Solutions, we focus on finding the problem, explaining the options in plain English and helping you choose the most sensible way forward.

We support customers with everyday computer problems as well as upgrades, setup, data services, networking and Microsoft 365. You can bring your device to our Chadwell Heath shop, call us for advice or book an appointment online.

PC & laptop repairs Virus & malware removal Data backup & recovery Hardware & software upgrades Wi-Fi & network help Microsoft 365 support
Contact Us Call Now

Why choose ILL IT Solutions?

Local support you can understand

Friendly local service Support from an established local computer shop serving Chadwell Heath, Romford and nearby areas.
Clear advice We explain what we find and the available options before agreed work goes ahead.
Home & business support From a single home laptop to Microsoft 365 and networking for a small business.
A wide range of services Repairs, upgrades, security, data, setup and general IT troubleshooting in one place.

What We Do

Our IT Services

Choose a service below to find out more. Each page explains the type of problems we can help with and what you can expect from us.

Repairs

PC & Laptop Repairs

Help with slow computers, startup faults, hardware problems, Windows errors and general repair work.

  • Fault diagnosis
  • Hardware repairs and replacement
  • Performance improvements

Learn more →

Security

Virus & Malware Removal

Help removing malicious or unwanted software and checking your computer after suspicious activity.

  • Malware and unwanted software removal
  • Security checks
  • Advice to reduce repeat problems

Learn more →

Upgrades

Hardware & Software Installation

Installation and configuration of replacement parts, upgrades, software and peripherals.

Learn more →

Connectivity

Network Setup & Troubleshooting

Support with Wi-Fi, routers, connectivity, printers and small-office network problems.

  • Connection troubleshooting
  • Printer and sharing issues
  • Home and small-business networks

Learn more →

Setup

PC & Laptop Setup

Get a new computer ready to use with the accounts, software, email, printers and settings you need.

  • New computer setup
  • Email and account configuration
  • Printer and peripheral setup

Learn more →

Business

Microsoft 365

Setup and support for Microsoft 365 subscriptions, email, accounts and productivity services.

  • Business subscriptions
  • Email and account setup
  • Migration and ongoing support

Learn more →

Data

Data Backup & Recovery

Help protecting important files and exploring recovery options when data is lost or storage fails.

  • Data recovery assessment
  • Backup advice and setup
  • Important file protection

Learn more →

Migration

Data Transfer

Moving to another computer? We can help transfer documents, photos and other important files where possible.

  • Old-to-new computer transfer
  • Documents and photos
  • Clear advice before transfer

Learn more →

Privacy

Secure Data Erasure

Securely remove data before a computer or storage device is sold, recycled, reused or passed on.

  • Secure wiping options
  • Device disposal advice
  • Home and business support

Learn more →

Local Support

Computer Repair & IT Support Near You

Our shop is in Chadwell Heath, Romford, and we regularly help customers from nearby areas including Ilford, Goodmayes, Dagenham, Rush Green, Marks Gate, Collier Row and Gidea Park.

Bring your PC or laptop into the shop, call us to discuss the problem, or book an appointment online.

Not sure where to start?

Speak to Us

Describe the problem in your own words and we’ll help you decide what to do next.

Call 0208 599 7771 Contact Us

What to Expect

Simple, Clear Support From Start to Finish

We keep the process straightforward so you know what is happening and what the next step is.

IT Solutions for businesses in Romford and surrounding areas, enhancing communication and IT support.
1

Tell Us the Problem

Call us, contact us online, book an appointment or bring the device into the shop.

Reliable IT repair services in Romford and surrounding areas. Expert tech support for businesses and.
2

We Check the Issue

We assess the problem and explain what we find in straightforward terms.

IT support technician examining a laptop with a magnifying glass in Romford.
3

You Decide

We explain the available options so you can decide how you want to proceed.

Reliable IT solutions in Romford and surrounding areas to optimise your business operations.
4

Back Up & Running

We complete the agreed work and let you know when your device or service is ready.

Customer Feedback

Trusted by Local Customers

Our customers value straightforward advice, friendly service and practical help when technology goes wrong.

Professional IT solutions in Romford and surrounding areas by ILL IT Solutions.

Useful Information

Frequently Asked Questions

Yes. We repair and support desktop PCs and laptops, including hardware issues, software faults, slow performance, upgrades and general troubleshooting.

ILL IT Solutions is based at 1 Tolworth Parade, East Road, Chadwell Heath, Romford RM6 6YU.

Yes. Slow performance can be caused by software issues, limited or failing hardware, storage problems, malware or background programs. We can investigate the cause and explain the available options.

Yes. We support home users and local businesses with computer repairs, Microsoft 365, data backup, networking, setup and general IT troubleshooting.

No. Just tell us what the computer or device is doing, what has changed, or what you are trying to achieve. We can help identify which service is most appropriate.

Yes. You can book an appointment online, call us on 0208 599 7771, or visit the shop.

ILL IT Solutions office in Romford providing IT services and support.

Need a Hand?

Get Your Tech Working Properly Again

Call us, book an appointment or visit our Chadwell Heath shop. Whether you know exactly what service you need or simply know that something is not working, we are happy to help.

ILL IT Solutions
1 Tolworth Parade, East Road
Chadwell Heath, Romford RM6 6YU

Email: admin@illit.co.uk
Tel: 0208 599 7771

Visit or Contact Us

ILL IT Solutions, Chadwell Heath

Choose the option that works best for you.

Get Directions Book Appointment Call 0208 599 7771