Telltale Signs You’re Dealing with an IT Support Scammer

It can be difficult to tell if you’re dealing with a scammer, but there are some signs you can look for. Scammers may be difficult to understand, may try to rush you, or may ask for personal information. They may also try to sell you something you don’t need. If you’re not sure whether someone is a scammer, you can ask them to provide proof of their identity or credentials, or you can hang up and call the company they claim to represent to verify their story.

Telltale Signs You’re Dealing with an IT Support Scammer

1. They Use Pressure Tactics

One of the most common methods used by tech support scammers is putting pressure on their victims. This might manifest itself in a number of ways, but the most common is probably in the form of a countdown timer. They’ll claim your computer has been infected and that you only have a limited amount of time to take action; otherwise, your data will be lost forever. This sense of urgency is designed to panic you into taking action without thinking, and unfortunately, it can be quite effective.

2. They Claim to be from a Well-Known Company

Another tactic these scammers often use is impersonating a well-known company, such as Microsoft or Apple. They’ll claim to be calling from their technical support team and that there’s been a problem with your computer. This is designed to add a sense of legitimacy to their call and trick you into thinking you can trust them.

3. They Ask for Personal Information

Once they’ve got you on the phone, the next step for these scammers is to try and extract personal information from you. They might do this by asking for your name, address, and date of birth or by asking for access to your computer so they can “take a look”. This information can then be used for identity theft or to scam you out of even more money further down the line.

4. They Offer a “Free” Diagnostic Test

It’s important to keep in mind that no one is going to call you out of the blue and offer you a free diagnostic test on your computer or any other type of device, even if it’s something as simple as a coffee maker. The only time you should ever give someone access to your computer is if you called them first and they’re a trusted source.

5. They Claim to Be from a Trusted Company

This is another tactic that scammers often use to trick people into giving them access to their computers or sharing personal information. They might claim to be from a company you’ve heard of or used before and say they’re calling to offer you a free service or to help you with a problem.


When it comes to avoiding phishing scams, the best thing you can do is be vigilant and use your common sense. Don’t click on links from people you don’t know, and don’t give out personal information to anyone who contacts you out of the blue.

If you are looking for quality IT solutions in Essex, come to ILL IT Solutions. We are a computer repair company based in Essex. We provide reliable and affordable laptop repairs for all makes and models of laptops.

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